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Shipping and Delivery Policy

 

🏢 Where We Ship From

Marigold Shadows ships from two warehouses: Las Vegas, USA and China.


🇺🇸 Orders to the United States

  • If your item is in stock in our Las Vegas warehouse, it will ship domestically.
    Estimated delivery time: ~4 business days.

  • If your item is not in stock in the US, it will ship from China.
    Estimated delivery time: 10–15 business days.


🌍 Orders to Other Countries

  • All international orders ship from our China warehouse.
    Estimated delivery time: 8–25 business days, depending on your country and local customs processing.


✈️ Tariffs & Import Fees

Marigold Shadows is not responsible for any customs duties, taxes, or tariff fees that may be charged upon delivery.

Please note:

  • International shipments may be subject to import taxes or customs fees.

  • These charges are assessed by your local government and are the responsibility of the customer.

We recommend checking with your national customs office, postal service, or relevant government authority before ordering. You can find more information here:

Country Customs Info
🇺🇸 USA U.S. Customs and Border Protection (CBP)
🇨🇦 Canada Canada Border Services Agency (CBSA)
🇬🇧 UK HM Revenue & Customs (HMRC)
🇦🇺 Australia Australian Border Force
🇪🇺 EU EU Taxes and Customs
🇳🇿 New Zealand NZ Customs
🇯🇵 Japan Japan Customs
🇸🇬 Singapore Singapore Customs
🇮🇳 India

CBIC


🎁 Holiday Shipping Notice

During holidays, shipping carriers often experience higher volumes, which may lead to delays.

If you are ordering a gift and need it by a specific date, please leave a note at checkout with your deadline.
We will:

  • Ship immediately if we can meet your date.

  • Contact you if we cannot, to offer options.


📬 Lost Packages

We do our best to ensure timely and secure delivery, but once a package is handed to the shipping carrier, it is outside our control.

If your order has not arrived within 90 days of the order date:

  • We will consider it lost.

  • You may choose to receive a free reshipment or a full refund.